The Practice respects your right to privacy. We realise it is important that you understand the purpose for which we collect details about your health, as well as how this information is used at our practice and to whom this information might be disclosed.
The policy of this practice is to follow these procedures:
- The information collected will be used for the purpose of providing treatment for you. Personal information such as your name, address and health insurance details will be used for the purpose of addressing accounts to you, as well as processing payments and writing to you about our services and any issues affecting your treatment.
- We may disclose health information to other health care professionals, including specialists we may refer you to, or require it from them if, in our judgment, it is necessary in the context of your treatment. In any event, disclosure of your personal details will be minimised wherever possible.
- We may also use parts of your health information for research purposes, in study groups or at seminars as this may provide benefit to other patients. Should that happen, personal identity will not be disclosed.
- Your medical history, treatment records, x-rays and any other material relevant to your treatment will be kept here. You may inspect or request copies of our records for your treatment at any time, or seek an explanation from Dr Verco. Statutory fees will apply in relation to the types of access you seek. If you request an explanation of the records or a written summary, our usual fees apply to these services.
- If any of the information we have about you is inaccurate, you may ask us to alter our records accordingly.
You can otherwise rest assured that the health information will be treated with the utmost confidentiality. Disclosure will not be made to any person not involved in either the patients treatment or the administration of this practice, without your prior written consent. If you have any queries or concerns about the handling of the health information, please do not hesitate to raise these concerns with the practice.